Facebook Customer Service Phone Number
Method 1: Using Facebook Resources
1. Open the Facebook Help Center web page. If you typically aren't already logged right into Facebook, you'll need click the Log In button in the leading right edge of the page to enter your Facebook e-mail address and also password.
2. Testimonial the alternatives toolbar. This is at the top of the display, straight under the search bar-- you'll should drag your mouse arrow over each choice to see its subsections. Your alternatives consist of the following:
- Making use of Facebook - This section of the Help Center covers standard Facebook performance, consisting of how-tos on friending, messaging, and account creation.
- Handling Your Account - Covers products such as your login and your account setups.
- Personal privacy and Safety and security - Addresses account security, unfriending people, and hacked/fake accounts.
- Policies and also Reporting - Covers basic coverage (abuse, spam, etc.) along with handling a deceases individual's Facebook account and reporting hacked or fake accounts.
- You can also check out the "Questions You May Have" and "Popular Topics" areas on this page, given that they cover typical issues and also complaints.
3. Select a relevant section. For example, if you're having a trouble with an impostor account, you 'd choose the "Privacy and Safety" section and then click Hacked and Fake Accounts.
4. Testimonial additional options. In keeping with the impostor account example, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will raise a collection of actions that describe the best ways to remedy your scenario.
- For instance, Facebook suggests managing an impostor account by going to the account's profile page, clicking ..., and clicking Report, then following the on-screen directions.
5. Utilize the search bar to accelerate your process. To do this, just click the search bar at the top of the Help Center page - it will say something like "Hi (Your Name), how can we help?" - and also enter a couple of words connected to your complaint. You should see numerous ideas pop up in a drop-down menu listed below the search bar.
- For instance, you might enter "impostor account", after that click the "How do I report an account for impersonation?" result.
- The search bar below only links to Facebook's pre-written short articles-- if you're trying to find a solution to a details concern not covered in the Help Center, skip in advance to the Area page.
6. Open Up the Ads Help Center page. If your business or page is having issues with ads, your questions are normally dealt with in this section.
- To explore advertising and marketing, you'll wish to click Creating Ads or Managing Ads.
- For problems with advertising and marketing, you'll need to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Check Out the Facebook Community page. If you can not locate your present issue noted anywhere in the Help Center, your best bet is to look for it in the community forums right here.
- You'll see a search bar at the top of this page-- you can seek out topics (e.g., impaired accounts) from here.
Method 2: Submitting an Issue by means of the Bbb
1. Open Facebook's Better Business Bureau page.
2. Scroll down as well as click Submit a Complaint. This gets on the lower appropriate side of the webpage alongside the Submit a Review button.
3. Click Click Here to File a Complaint. This is underneath the "I am looking to resolve a dispute with a business" heading on the left side of the page.
4. Submit the Certification Questions kind. Below, you'll should click the "Yes" or "No" checkbox for every of the following concerns:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You could additionally click Clear & Start Over to begin filling out the type once again.
6. Click Proceed. If you intend to transform the language of the following types, you must initially click the "Select Language" bar in the leading left corner of the screen and afterwards click your favored language.
7. Fill out the problem kind. This will vary from person to person based on one's personal information and the nature of one's problem, yet be sure to be as comprehensive as feasible when filling in this form. You need to consist of all of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and click Submit Complaint.
9. Await an email to get here. Facebook operates on West Shore time, so anticipate your e-mail to show up appropriately within 3 to 5 organisation days.
Method 3: Sending an Appeal for a Disabled Account
1. Open the Disabled Facebook Account page. If your account hasn't been impaired (or isn't really presently disabled), you won't be able to submit an allure.
2. Click the "submit an appeal" web link. This is toward all-time low of the page's paragraph alongside the "If you think your account was disabled by mistake" line.
3. Enter your Facebook email address. You could likewise utilize a contact number here.
4. Key in your full name. Make sure the name noted below directly matches the name on your account.
5. Click Choose Files. You'll likewise need to publish a picture of an ID-- be it a chauffeur's permit, a permit, or a passport photo.
- If you don't have an image of your ID offered, take one currently and also send it to on your own via email so you can download it to your desktop.
6. Click on a file location. For example, you may click Desktop below.
7. Click your ID image. This will certainly publish it to the Facebook type.
8. Type details into the "Additional Info" box. This is the room where you can warrant the resurgence of your account. Take into consideration including information like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will certainly send your form to Facebook for evaluation. Please keep in mind that you may not obtain a feedback for several days.
- If you do not receive an action within a week, attempt resubmitting your type.
Method 4: Recuperating Your Password
1. Open up the Facebook website.
2. Click "Forgot Account?". This alternative is below the "Password" area in the leading right edge of your display.
3. Enter your name, e-mail address, or telephone number. Make certain you could access whichever system you opt to go with.
4. Struck Enter.
5. Click Continue.
6. Check your selected medium of interaction for a code. For instance, if you detailed your telephone number, you ought to obtain a message with a code.
- If you pick email, check your Spam folder.
7. Kind your code right into the "Enter Code" area.
8. Click Continue.
9. Click Continue once more. You can additionally prefer to log out of your account on all gadgets if you believe your account has actually been maliciously appropriated.
10. Key in a new password.
11. Click Continue. Your password has actually effectively been reset throughout all Facebook platforms (e.g., mobile and also desktop computer alike).