Contact Facebook Team
Method 1: Making Use Of Facebook Resources
1. Open the Facebook Help Center webpage. If you typically aren't currently logged into Facebook, you'll need click the Log In button in the leading right edge of the page to enter your Facebook e-mail address as well as password.
2. Testimonial the choices toolbar. This goes to the top of the screen, directly underneath the search bar-- you'll should drag your computer mouse arrow over each choice to view its subsections. Your alternatives include the following:
- Using Facebook - This area of the Help Center covers basic Facebook capability, including how-tos on friending, messaging, and also account production.
- Handling Your Account - Covers products such as your login as well as your account settings.
- Personal privacy as well as Safety and security - Addresses account safety and security, unfriending individuals, and hacked/fake accounts.
- Plans and Reporting - Covers basic coverage (misuse, spam, etc.) in addition to handling a deceases person's Facebook account and also reporting hacked or phony accounts.
- You can also check out the "Questions You May Have" and also "Popular Topics" sections on this page, since they cover common concerns and also complaints.
3. Select a relevant section. For instance, if you're having a problem with an impostor account, you would certainly select the "Privacy and Safety" area and after that click Hacked and Fake Accounts.
4. Evaluation extra alternatives. In maintaining with the impostor account example, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will bring up a series of steps that clarify the best ways to remedy your situation.
- As an example, Facebook suggests taking care of an impostor account by going to the account's profile page, clicking ..., and also clicking Report, after that adhering to the on-screen instructions.
5. Use the search bar to expedite your process. To do this, simply click the search bar at the top of the Help Center page - it will say something like "Hi (Your Name), how can we help?" - as well as key in a few words associated with your complaint. You should see a number of recommendations turn up in a drop-down menu listed below the search bar.
- For instance, you might key in "impostor account", after that click the "How do I report an account for impersonation?" outcome.
- The search bar here only links to Facebook's pre-written posts-- if you're trying to find a solution to a certain problem not covered in the Help Center, avoid ahead to the Neighborhood page.
6. Open Up the Ads Help Center page. If your service or page is having problems with ads, your questions are typically dealt with in this section.
- To explore advertising and marketing, you'll wish to click Creating Ads or Managing Ads.
- For troubles with marketing, you'll have to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. See the Facebook Community page. If you can't discover your present trouble provided throughout the Help Center, your best choice is to look for it in the community forums right here.
- You'll see a search bar at the top of this page-- you can look up topics (e.g., impaired accounts) from here.
Technique 2: Sending an Issue using the Bbb
1. Open up Facebook's Bbb page.
2. Scroll down and click Submit a Complaint. This is on the lower best side of the webpage beside the Submit a Review button.
3. Click Click Here to File a Complaint. This is beneath the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Submit the Certification Questions type. Below, you'll have to click the "Yes" or "No" checkbox for every of the following concerns:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You can also click Clear & Start Over to start filling in the form once again.
6. Click Proceed. If you want to alter the language of the list below forms, you have to initially click the "Select Language" bar in the leading left edge of the screen and then click your favored language.
7. Fill in the grievance form. This will differ from one person to another based upon one's personal information and also the nature of one's grievance, but make sure to be as thorough as possible when filling in this form. You must include all of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down as well as click Submit Complaint.
9. Wait on an e-mail to arrive. Facebook operates on West Coast time, so expect your e-mail to arrive appropriately within 3 to five organisation days.
Technique 3: Sending an Appeal for a Handicapped Account
1. Open Up the Disabled Facebook Account page. If your account hasn't already been handicapped (or isn't presently impaired), you won't be able to submit an allure.
2. Click the "submit an appeal" web link. This is toward the bottom of the page's paragraph next to the "If you think your account was disabled by mistake" line.
3. Enter your Facebook email address. You could likewise make use of a contact number below.
4. Enter your complete name. Make certain the name noted here directly matches the name on your account.
5. Click Choose Files. You'll additionally should upload an image of an ID-- be it a driver's certificate, an authorization, or a passport photo.
- If you don't have a photo of your ID available, take one now as well as send it to on your own via email so you can download it to your desktop computer.
6. Click a file location. As an example, you might click Desktop right here.
7. Click your ID image. This will certainly submit it to the Facebook type.
8. Kind information into the "Additional Info" box. This is the area where you can justify the reactivation of your account. Consider consisting of details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your type to Facebook for evaluation. Please note that you might not receive a feedback for numerous days.
- If you don't receive a feedback within a week, attempt resubmitting your form.
Method 4: Recouping Your Password
1. Open the Facebook website.
2. Click "Forgot Account?". This option is below the "Password" area in the top right corner of your screen.
3. Enter your name, email address, or contact number. See to it you could access whichever platform you opt to select.
4. Struck Enter.
5. Click Continue.
6. Examine your chosen medium of interaction for a code. For example, if you noted your contact number, you need to obtain a text with a code.
- If you select e-mail, inspect your Spam folder.
7. Type your code right into the "Enter Code" field.
8. Click Continue.
9. Click Continue once more. You can likewise decide to log out of your account on all tools if you think your account has actually been maliciously appropriated.
10. Key in a brand-new password.
11. Click Continue. Your password has efficiently been reset across all Facebook platforms (e.g., mobile as well as desktop alike).