Call Facebook Support
Method 1: Utilizing Facebook Resources
1. Open Up the Facebook Help Center website. If you typically aren't currently logged right into Facebook, you'll need click the Log In switch in the leading right corner of the page to enter your Facebook email address and also password.
2. Testimonial the options toolbar. This goes to the top of the display, directly beneath the search bar-- you'll should drag your computer mouse arrow over each choice to watch its subsections. Your alternatives consist of the following:
- Utilizing Facebook - This area of the Help Center covers standard Facebook functionality, consisting of how-tos on friending, messaging, and account creation.
- Managing Your Account - Covers things such as your login and also your account settings.
- Personal privacy and Safety - Addresses account protection, unfriending individuals, and hacked/fake accounts.
- Plans and Reporting - Covers basic reporting (abuse, spam, and so on) along with handling a deceases person's Facebook account as well as reporting hacked or fake accounts.
- You can additionally check out the "Questions You May Have" and also "Popular Topics" areas on this page, given that they cover usual problems as well as grievances.
3. Select a pertinent area. For example, if you're having an issue with an impostor account, you 'd select the "Privacy and Safety" section and after that click Hacked and Fake Accounts.
4. Evaluation added options. In maintaining with the impostor account example, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will certainly raise a collection of steps that describe the best ways to correct your scenario.
- For example, Facebook recommends handling an impostor account by going to the account's profile page, clicking ..., and also clicking Report, then complying with the on-screen directions.
5. Use the search bar to accelerate your procedure. To do this, merely click the search bar at the top of the Help Center page - it will say something like "Hi (Your Name), how can we help?" - and type in a couple of words connected to your grievance. You ought to see numerous tips pop up in a drop-down menu below the search bar.
- For instance, you might type in "impostor account", after that click on the "How do I report an account for impersonation?" outcome.
- The search bar below just links to Facebook's pre-written short articles-- if you're seeking a solution to a particular concern not covered in the Help Center, avoid ahead to the Community page.
6. Open the Ads Help Center page. If your business or page is having issues with ads, your concerns are normally attended to in this area.
- To explore advertising and marketing, you'll wish to click Creating Ads or Managing Ads.
- For problems with advertising, you'll need to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Check Out the Facebook Community page. If you can't find your existing problem provided anywhere in the Help Center, your best option is to try to find it in the community forums right here.
- You'll see a search bar at the top of this page-- you could look up topics (e.g., handicapped accounts) from here.
Method 2: Submitting a Problem using the Better Business Bureau
1. Open up Facebook's Better Business Bureau page.
2. Scroll down as well as click Submit a Complaint. This is on the reduced appropriate side of the website beside the Submit a Review button.
3. Click Click Here to File a Complaint. This is underneath the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Submit the Certification Questions type. Here, you'll need to click the "Yes" or "No" checkbox for every of the adhering to questions:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You could additionally click Clear & Start Over to start submitting the kind once more.
6. Click Proceed. If you wish to transform the language of the list below forms, you should first click the "Select Language" bar in the leading left edge of the screen then click your favored language.
7. Fill in the complaint form. This will differ from person to person based upon one's individual info as well as the nature of one's grievance, yet make sure to be as thorough as feasible when filling out this kind. You ought to include every one of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and click Submit Complaint.
9. Wait for an email to arrive. Facebook operates West Coast time, so expect your email to get here accordingly within 3 to five company days.
Approach 3: Submitting an Appeal for a Handicapped Account
1. Open Up the Disabled Facebook Account page. If your account hasn't been handicapped (or isn't really currently handicapped), you will not have the ability to send an appeal.
2. Click the "submit an appeal" web link. This is toward the bottom of the page's paragraph beside the "If you think your account was disabled by mistake" line.
3. Enter your Facebook email address. You could likewise use a telephone number below.
4. Key in your full name. Ensure the name provided here directly matches the name on your account.
5. Click Choose Files. You'll additionally have to post a picture of an ID-- be it a chauffeur's license, an authorization, or a passport photo.
- If you don't have a picture of your ID available, take one currently as well as send it to yourself through e-mail so you can download it to your desktop.
6. Click on a file location. As an example, you may click Desktop right here.
7. Click your ID image. This will certainly post it to the Facebook type.
8. Type information right into the "Additional Info" box. This is the space where you can validate the reactivation of your account. Think about including details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will certainly send your type to Facebook for review. Please keep in mind that you may not get a feedback for numerous days.
- If you don't get a reaction within a week, attempt resubmitting your type.
Approach 4: Recuperating Your Password
1. Open up the Facebook website.
2. Click "Forgot Account?". This option is under the "Password" area in the top right edge of your screen.
3. Key in your name, email address, or telephone number. Ensure you can access whichever platform you decide to choose.
4. Hit Enter.
5. Click Continue.
6. Examine your selected medium of communication for a code. For example, if you provided your phone number, you need to obtain a message with a code.
- If you pick email, inspect your Spam folder.
7. Type your code into the "Enter Code" field.
8. Click Continue.
9. Click Continue again. You can also prefer to log out of your account on all devices if you assume your account has actually been maliciously appropriated.
10. Key in a brand-new password.
11. Click Continue. Your password has actually effectively been reset throughout all Facebook systems (e.g., mobile as well as desktop computer alike).