Contact Facebook Via Phone
Approach 1: Utilizing Facebook Resources
1. Open Up the Facebook Help Center web page. If you typically aren't currently logged right into Facebook, you'll need click the Log In switch in the leading right edge of the page to enter your Facebook email address and also password.
2. Testimonial the choices toolbar. This goes to the top of the display, straight beneath the search bar-- you'll need to drag your mouse arrow over each option to watch its subsections. Your choices include the following:
- Making use of Facebook - This area of the Help Center covers standard Facebook capability, including how-tos on friending, messaging, and also account development.
- Managing Your Account - Covers products such as your login as well as your profile setups.
- Privacy and Safety and security - Addresses account security, unfriending people, and also hacked/fake accounts.
- Policies and also Reporting - Covers basic coverage (misuse, spam, and so on) in addition to managing a deceases person's Facebook account and also reporting hacked or fake accounts.
- You can also look into the "Questions You May Have" as well as "Popular Topics" sections on this page, given that they cover typical issues and also complaints.
3. Select an appropriate section. For example, if you're having an issue with an impostor account, you 'd pick the "Privacy and Safety" section and after that click Hacked and Fake Accounts.
4. Evaluation additional choices. In maintaining with the impostor account example, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will bring up a series of steps that describe the best ways to fix your situation.
- For example, Facebook advises taking care of an impostor account by going to the account's profile page, clicking ..., and also clicking Report, then following the on-screen directions.
5. Utilize the search bar to quicken your procedure. To do this, simply click the search bar at the top of the Help Center page - it will state something like "Hi (Your Name), how can we help?" - as well as key in a couple of words related to your problem. You must see several pointers turn up in a drop-down menu listed below the search bar.
- For instance, you might key in "impostor account", then click the "How do I report an account for impersonation?" result.
- The search bar below just connect to Facebook's pre-written posts-- if you're looking for a response to a specific concern not covered in the Help Center, skip ahead to the Area page.
6. Open Up the Ads Help Center page. If your company or page is having problems with advertisements, your concerns are generally attended to in this area.
- To look into advertising and marketing, you'll intend to click Creating Ads or Managing Ads.
- For problems with advertising, you'll have to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Visit the Facebook Community page. If you can't discover your current issue detailed anywhere in the Help Center, your best choice is to seek it in the community forums right here.
- You'll see a search bar on top of this page-- you could search for subjects (e.g., disabled accounts) from here.
Method 2: Sending a Problem using the Better Business Bureau
1. Open Facebook's Bbb page.
2. Scroll down and also click Submit a Complaint. This gets on the lower right side of the website next to the Submit a Review switch.
3. Click Click Here to File a Complaint. This is beneath the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Complete the Credentials Questions kind. Below, you'll have to click the "Yes" or "No" checkbox for each of the complying with concerns:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You could additionally click Clear & Start Over to start filling out the kind once more.
6. Click Proceed. If you want to change the language of the list below types, you should initially click the "Select Language" bar in the top left corner of the screen then click your favored language.
7. Complete the grievance type. This will differ from one person to another based on one's individual details and also the nature of one's issue, however be sure to be as extensive as feasible when filling in this type. You must consist of every one of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and also click Submit Complaint.
9. Wait for an email to get here. Facebook operates West Coast time, so anticipate your e-mail to arrive appropriately within three to five company days.
Approach 3: Submitting an Appeal for a Disabled Account
1. Open Up the Disabled Facebook Account page. If your account hasn't already been impaired (or isn't presently disabled), you will not have the ability to send an appeal.
2. Click the "submit an appeal" link. This is toward all-time low of the page's paragraph beside the "If you think your account was disabled by mistake" line.
3. Key in your Facebook e-mail address. You can likewise use a telephone number right here.
4. Enter your complete name. Make certain the name listed right here directly matches the name on your account.
5. Click Choose Files. You'll also have to submit a picture of an ID-- be it a vehicle driver's certificate, an authorization, or a passport photo.
- If you don't have a photo of your ID offered, take one currently as well as send it to on your own by means of email so you can download it to your desktop computer.
6. Click on a file location. As an example, you might click Desktop below.
7. Click your ID photo. This will submit it to the Facebook type.
8. Type information into the "Additional Info" box. This is the area in which you could justify the reactivation of your account. Take into consideration consisting of details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will certainly send your form to Facebook for testimonial. Please keep in mind that you could not get a feedback for a number of days.
- If you don't get a feedback within a week, try resubmitting your kind.
Approach 4: Recouping Your Password
1. Open the Facebook website.
2. Click "Forgot Account?". This alternative is underneath the "Password" field in the leading right corner of your display.
3. Key in your name, e-mail address, or phone number. Ensure you could access whichever system you decide to opt for.
4. Struck Enter.
5. Click Continue.
6. Examine your selected medium of interaction for a code. As an example, if you detailed your telephone number, you ought to obtain a message with a code.
- If you choose email, inspect your Spam folder.
7. Type your code right into the "Enter Code" area.
8. Click Continue.
9. Click Continue again. You can also choose to log out of your account on all gadgets if you think your account has been maliciously appropriated.
10. Key in a brand-new password.
11. Click Continue. Your password has actually successfully been reset across all Facebook systems (e.g., mobile as well as desktop alike).