Contact Facebook Legal Department
Approach 1: Making Use Of Facebook Resources
1. Open Up the Facebook Help Center webpage. If you aren't currently logged into Facebook, you'll need click the Log In button in the leading right edge of the page to enter your Facebook email address and also password.
2. Evaluation the options toolbar. This goes to the top of the screen, straight underneath the search bar-- you'll should drag your mouse arrow over each alternative to watch its subsections. Your alternatives consist of the following:
- Making use of Facebook - This section of the Help Center covers standard Facebook performance, consisting of how-tos on friending, messaging, as well as account creation.
- Handling Your Account - Covers things such as your login and your account settings.
- Privacy and Safety - Addresses account safety and security, unfriending people, and also hacked/fake accounts.
- Policies and Coverage - Covers basic coverage (abuse, spam, and so on) along with taking care of a deceases person's Facebook account and also reporting hacked or fake accounts.
- You could additionally check out the "Questions You May Have" and "Popular Topics" areas on this page, considering that they cover usual problems and complaints.
3. Select an appropriate section. For example, if you're having a problem with an impostor account, you would certainly select the "Privacy and Safety" area and after that click Hacked and Fake Accounts.
4. Evaluation extra choices. In keeping with the impostor account example, you might click the "How do I report an account that's pretending to be me?" link. Doing so will raise a series of steps that describe the best ways to remedy your situation.
- For instance, Facebook recommends managing an impostor account by mosting likely to the account's account page, clicking ..., and also clicking Report, after that adhering to the on-screen instructions.
5. Utilize the search bar to accelerate your process. To do this, just click the search bar on top of the Help Center page - it will claim something like "Hi (Your Name), how can we help?" - as well as enter a couple of words associated with your complaint. You ought to see numerous suggestions appear in a drop-down menu listed below the search bar.
- As an example, you might key in "impostor account", then click the "How do I report an account for impersonation?" result.
- The search bar below only links to Facebook's pre-written short articles-- if you're searching for an answer to a particular concern not covered in the Help Center, skip ahead to the Community page.
6. Open Up the Ads Help Center page. If your service or page is having issues with ads, your inquiries are typically addressed in this section.
- To delve into advertising, you'll want to click Creating Ads or Managing Ads.
- For issues with advertising, you'll have to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Visit the Facebook Community page. If you can't find your current trouble noted throughout the Help Center, your best choice is to try to find it in the community forums right here.
- You'll see a search bar on top of this page-- you can search for topics (e.g., impaired accounts) from here.
Technique 2: Submitting a Complaint via the Better Business Bureau
1. Open up Facebook's Better Business Bureau page.
2. Scroll down and also click Submit a Complaint. This is on the lower appropriate side of the website next to the Submit a Review button.
3. Click Click Here to File a Complaint. This is underneath the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Submit the Qualification Questions type. Below, you'll need to click the "Yes" or "No" checkbox for each and every of the following concerns:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You could likewise click Clear & Start Over to start submitting the kind once more.
6. Click Proceed. If you want to alter the language of the following forms, you need to first click the "Select Language" bar in the leading left edge of the screen and after that click your preferred language.
7. Complete the complaint type. This will certainly differ from person to person based on one's individual details and also the nature of one's issue, but make sure to be as extensive as feasible when submitting this type. You should include every one of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down as well as click Submit Complaint.
9. Await an email to get here. Facebook operates on West Coast time, so anticipate your email to show up appropriately within 3 to 5 company days.
Method 3: Submitting a Charm for a Disabled Account
1. Open the Disabled Facebook Account page. If your account hasn't already been impaired (or isn't currently disabled), you will not be able to send an allure.
2. Click the "submit an appeal" web link. This is towards the bottom of the page's paragraph beside the "If you think your account was disabled by mistake" line.
3. Key in your Facebook email address. You can also make use of a telephone number here.
4. Type in your full name. Ensure the name listed below directly matches the name on your account.
5. Click Choose Files. You'll also need to submit a picture of an ID-- be it a vehicle driver's license, an authorization, or a passport photo.
- If you do not have a photo of your ID offered, take one now and send it to on your own via email so you could download it to your desktop.
6. Click a file location. For example, you could click Desktop below.
7. Click your ID photo. This will publish it to the Facebook form.
8. Type details right into the "Additional Info" box. This is the space in which you can justify the resurgence of your account. Consider including details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will certainly send your form to Facebook for review. Please keep in mind that you could not obtain an action for numerous days.
- If you do not get an action within a week, attempt resubmitting your form.
Method 4: Recovering Your Password
1. Open up the Facebook website.
2. Click "Forgot Account?". This choice is underneath the "Password" area in the leading right corner of your screen.
3. Type in your name, e-mail address, or telephone number. Make certain you can access whichever system you decide to go with.
4. Struck Enter.
5. Click Continue.
6. Examine your preferred medium of interaction for a code. As an example, if you provided your telephone number, you ought to obtain a message with a code.
- If you pick e-mail, inspect your Spam folder.
7. Type your code into the "Enter Code" field.
8. Click Continue.
9. Click Continue once more. You could also decide to log out of your account on all devices if you assume your account has actually been maliciously appropriated.
10. Type in a brand-new password.
11. Click Continue. Your password has effectively been reset throughout all Facebook platforms (e.g., mobile and desktop alike).