Contact Facebook Office
Technique 1: Utilizing Facebook Resources
1. Open Up the Facebook Help Center page. If you typically aren't currently logged into Facebook, you'll require click the Log In button in the top right edge of the page to enter your Facebook email address and password.
2. Testimonial the choices toolbar. This is at the top of the screen, directly underneath the search bar-- you'll should drag your mouse cursor over each choice to watch its subsections. Your choices include the following:
- Using Facebook - This section of the Help Center covers standard Facebook performance, including how-tos on friending, messaging, and also account creation.
- Handling Your Account - Covers things such as your login and also your account settings.
- Privacy and also Security - Addresses account protection, unfriending individuals, and hacked/fake accounts.
- Policies as well as Coverage - Covers fundamental coverage (misuse, spam, etc.) as well as handling a deceases individual's Facebook account and also reporting hacked or phony accounts.
- You can additionally check out the "Questions You May Have" and "Popular Topics" sections on this page, considering that they cover typical concerns as well as complaints.
3. Select a pertinent area. As an example, if you're having a problem with an impostor account, you 'd pick the "Privacy and Safety" section and after that click Hacked and Fake Accounts.
4. Evaluation extra alternatives. In maintaining with the impostor account example, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will bring up a series of steps that describe how to correct your scenario.
- For example, Facebook recommends handling an impostor account by mosting likely to the account's account page, clicking ..., and also clicking Report, then complying with the on-screen directions.
5. Make use of the search bar to quicken your procedure. To do this, just click on the search bar on top of the Help Center page - it will state something like "Hi (Your Name), how can we help?" - as well as enter a couple of words related to your grievance. You need to see a number of ideas appear in a drop-down menu below the search bar.
- For example, you might type in "impostor account", then click the "How do I report an account for impersonation?" result.
- The search bar here only links to Facebook's pre-written articles-- if you're looking for an answer to a particular concern not covered in the Help Center, miss ahead to the Neighborhood page.
6. Open the Ads Help Center page. If your organisation or page is having issues with ads, your questions are usually dealt with in this section.
- To explore advertising, you'll intend to click Creating Ads or Managing Ads.
- For problems with marketing, you'll should click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Visit the Facebook Community page. If you can not discover your present issue detailed anywhere in the Help Center, your best bet is to search for it in the community forums right here.
- You'll see a search bar at the top of this page-- you could look up subjects (e.g., handicapped accounts) from here.
Approach 2: Sending a Grievance by means of the Better Business Bureau
1. Open Facebook's Better Business Bureau page.
2. Scroll down and click Submit a Complaint. This is on the lower best side of the page next to the Submit a Review switch.
3. Click Click Here to File a Complaint. This is beneath the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Submit the Credentials Questions kind. Right here, you'll should click the "Yes" or "No" checkbox for each and every of the following inquiries:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You could additionally click Clear & Start Over to start filling in the type once again.
6. Click Proceed. If you want to alter the language of the list below forms, you should first click the "Select Language" bar in the top left edge of the screen and then click your preferred language.
7. Fill in the problem form. This will certainly vary from person to person based on one's individual info as well as the nature of one's problem, however be sure to be as complete as possible when filling out this type. You need to include every one of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down as well as click Submit Complaint.
9. Await an email to show up. Facebook operates West Shore time, so expect your email to show up appropriately within three to 5 business days.
Method 3: Sending an Appeal for a Handicapped Account
1. Open Up the Disabled Facebook Account page. If your account hasn't been impaired (or isn't really presently impaired), you won't have the ability to send a charm.
2. Click the "submit an appeal" link. This is towards all-time low of the page's paragraph alongside the "If you think your account was disabled by mistake" line.
3. Type in your Facebook email address. You could likewise use a phone number right here.
4. Enter your complete name. Make certain the name noted right here straight matches the name on your account.
5. Click Choose Files. You'll additionally should post a picture of an ID-- be it a vehicle driver's certificate, a permit, or a passport photo.
- If you do not have a photo of your ID available, take one currently and send it to on your own by means of e-mail so you can download it to your desktop computer.
6. Click on a file location. For example, you might click Desktop here.
7. Click your ID picture. This will certainly publish it to the Facebook kind.
8. Kind information into the "Additional Info" box. This is the area where you could validate the reactivation of your account. Consider consisting of information like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your kind to Facebook for testimonial. Please keep in mind that you might not receive an action for a number of days.
- If you do not receive a response within a week, attempt resubmitting your form.
Method 4: Recovering Your Password
1. Open up the Facebook website.
2. Click "Forgot Account?". This option is beneath the "Password" area in the leading right corner of your display.
3. Enter your name, e-mail address, or telephone number. Make certain you can access whichever platform you opt to go with.
4. Struck Enter.
5. Click Continue.
6. Examine your preferred tool of interaction for a code. For example, if you listed your phone number, you ought to get a text with a code.
- If you choose e-mail, check your Spam folder.
7. Type your code into the "Enter Code" field.
8. Click Continue.
9. Click Continue once again. You could additionally choose to log out of your account on all tools if you think your account has actually been maliciously appropriated.
10. Enter a new password.
11. Click Continue. Your password has actually efficiently been reset throughout all Facebook systems (e.g., mobile and desktop computer alike).