How Do I Contact Facebook Support
Method 1: Making Use Of Facebook Resources
1. Open the Facebook Help Center website. If you aren't currently logged right into Facebook, you'll require click the Log In button in the leading right edge of the page to enter your Facebook e-mail address and also password.
2. Review the options toolbar. This goes to the top of the screen, directly beneath the search bar-- you'll should drag your mouse arrow over each option to see its subsections. Your options include the following:
- Using Facebook - This section of the Help Center covers standard Facebook performance, consisting of how-tos on friending, messaging, and account development.
- Handling Your Account - Covers products such as your login and also your profile setups.
- Privacy as well as Safety - Addresses account safety, unfriending people, as well as hacked/fake accounts.
- Policies and Reporting - Covers standard coverage (abuse, spam, etc.) along with taking care of a deceases person's Facebook account and reporting hacked or phony accounts.
- You can likewise look into the "Questions You May Have" and "Popular Topics" areas on this page, given that they cover common concerns and also problems.
3. Select a relevant area. For example, if you're having a problem with an impostor account, you would certainly select the "Privacy and Safety" area and after that click Hacked and Fake Accounts.
4. Evaluation additional alternatives. In keeping with the impostor account instance, you might click the "How do I report an account that's pretending to be me?" link. Doing so will certainly raise a series of actions that explain how you can correct your situation.
- As an example, Facebook recommends handling an impostor account by mosting likely to the account's account page, clicking ..., and clicking Report, then adhering to the on-screen guidelines.
5. Make use of the search bar to accelerate your procedure. To do this, just click on the search bar on top of the Help Center page - it will say something like "Hi (Your Name), how can we help?" - and enter a couple of words related to your complaint. You ought to see a number of suggestions pop up in a drop-down menu listed below the search bar.
- For instance, you might key in "impostor account", after that click the "How do I report an account for impersonation?" result.
- The search bar below only links to Facebook's pre-written posts-- if you're searching for a solution to a specific problem not covered in the Help Center, miss in advance to the Community page.
6. Open Up the Ads Help Center page. If your organisation or page is having issues with ads, your concerns are normally addressed in this area.
- To explore marketing, you'll want to click Creating Ads or Managing Ads.
- For troubles with advertising and marketing, you'll need to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Check Out the Facebook Community page. If you cannot discover your current problem noted throughout the Help Center, your best option is to search for it in the community forums here.
- You'll see a search bar at the top of this page-- you can search for topics (e.g., handicapped accounts) from here.
Approach 2: Submitting a Complaint via the Bbb
1. Open Facebook's Bbb page.
2. Scroll down and also click Submit a Complaint. This is on the reduced best side of the web page alongside the Submit a Review button.
3. Click Click Here to File a Complaint. This is beneath the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Fill out the Credentials Questions type. Below, you'll have to click the "Yes" or "No" checkbox for each and every of the complying with concerns:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You can likewise click Clear & Start Over to begin filling out the kind once more.
6. Click Proceed. If you wish to change the language of the list below forms, you have to initially click the "Select Language" bar in the top left corner of the display and afterwards click your favored language.
7. Fill out the grievance form. This will certainly differ from person to person based upon one's personal info and the nature of one's grievance, but be sure to be as thorough as possible when filling in this form. You should include all the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and also click Submit Complaint.
9. Wait on an email to get here. Facebook operates on West Coastline time, so expect your e-mail to show up accordingly within three to 5 company days.
Approach 3: Submitting a Charm for a Disabled Account
1. Open Up the Disabled Facebook Account page. If your account hasn't already been disabled (or isn't currently disabled), you will not have the ability to submit a charm.
2. Click the "submit an appeal" web link. This is towards all-time low of the page's paragraph alongside the "If you think your account was disabled by mistake" line.
3. Type in your Facebook email address. You can likewise utilize a telephone number right here.
4. Type in your full name. Make certain the name noted right here directly matches the name on your account.
5. Click Choose Files. You'll also should upload a picture of an ID-- be it a chauffeur's license, an authorization, or a passport photo.
- If you do not have a picture of your ID readily available, take one now as well as send it to yourself using e-mail so you could download it to your desktop computer.
6. Click a file location. For instance, you could click Desktop here.
7. Click your ID image. This will certainly post it to the Facebook type.
8. Kind details into the "Additional Info" box. This is the room in which you can justify the resurgence of your account. Think about including information like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will certainly send your form to Facebook for evaluation. Please keep in mind that you might not get a response for a number of days.
- If you don't get a response within a week, try resubmitting your form.
Method 4: Recuperating Your Password
1. Open the Facebook website.
2. Click "Forgot Account?". This choice is under the "Password" area in the top right edge of your display.
3. Type in your name, email address, or telephone number. Make sure you could access whichever platform you prefer to select.
4. Hit Enter.
5. Click Continue.
6. Inspect your chosen tool of interaction for a code. For example, if you provided your contact number, you ought to get a text with a code.
- If you choose e-mail, examine your Spam folder.
7. Type your code right into the "Enter Code" field.
8. Click Continue.
9. Click Continue again. You could likewise opt to log out of your account on all tools if you assume your account has actually been maliciously appropriated.
10. Type in a new password.
11. Click Continue. Your password has actually effectively been reset across all Facebook systems (e.g., mobile as well as desktop computer alike).