How to Contact Facebook Support by Phone
Approach 1: Utilizing Facebook Resources
1. Open the Facebook Help Center webpage. If you typically aren't currently logged right into Facebook, you'll require click the Log In button in the leading right corner of the page to enter your Facebook email address and password.
2. Evaluation the choices toolbar. This goes to the top of the screen, straight underneath the search bar-- you'll should drag your mouse arrow over each choice to see its subsections. Your alternatives include the following:
- Utilizing Facebook - This area of the Help Center covers basic Facebook performance, including how-tos on friending, messaging, as well as account development.
- Handling Your Account - Covers things such as your login and your profile settings.
- Personal privacy and Safety and security - Addresses account safety and security, unfriending people, as well as hacked/fake accounts.
- Plans as well as Coverage - Covers basic reporting (abuse, spam, etc.) along with taking care of a deceases individual's Facebook account as well as reporting hacked or fake accounts.
- You can also take a look at the "Questions You May Have" as well as "Popular Topics" sections on this page, because they cover typical concerns and also issues.
3. Select an appropriate area. For example, if you're having a problem with an impostor account, you 'd choose the "Privacy and Safety" section and after that click Hacked and Fake Accounts.
4. Review additional options. In maintaining with the impostor account example, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will certainly bring up a series of actions that explain how you can fix your scenario.
- For example, Facebook advises dealing with an impostor account by mosting likely to the account's profile page, clicking ..., as well as clicking Report, after that complying with the on-screen directions.
5. Make use of the search bar to accelerate your process. To do this, just click on the search bar on top of the Help Center page - it will state something like "Hi (Your Name), how can we help?" - and also type in a couple of words connected to your issue. You must see numerous suggestions turn up in a drop-down menu listed below the search bar.
- For example, you might type in "impostor account", then click on the "How do I report an account for impersonation?" result.
- The search bar right here just links to Facebook's pre-written write-ups-- if you're seeking an answer to a specific concern not covered in the Help Center, miss in advance to the Community page.
6. Open the Ads Help Center page. If your business or page is having issues with advertisements, your concerns are usually attended to in this area.
- To look into marketing, you'll intend to click Creating Ads or Managing Ads.
- For problems with advertising, you'll should click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Visit the Facebook Community page. If you can't discover your current issue listed throughout the Help Center, your best option is to look for it in the community forums here.
- You'll see a search bar on top of this page-- you could look up subjects (e.g., impaired accounts) from here.
Approach 2: Submitting a Grievance using the Bbb
1. Open up Facebook's Bbb page.
2. Scroll down and also click Submit a Complaint. This gets on the lower appropriate side of the web page next to the Submit a Review button.
3. Click Click Here to File a Complaint. This is below the "I am looking to resolve a dispute with a business" heading on the left side of the page.
4. Submit the Qualification Questions type. Below, you'll have to click the "Yes" or "No" checkbox for each and every of the following questions:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You could additionally click Clear & Start Over to begin submitting the type again.
6. Click Proceed. If you intend to alter the language of the list below types, you have to initially click the "Select Language" bar in the top left corner of the screen and then click your preferred language.
7. Submit the problem kind. This will certainly vary from person to person based upon one's individual details and also the nature of one's grievance, yet make certain to be as detailed as possible when filling in this type. You must consist of all the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down as well as click Submit Complaint.
9. Wait on an e-mail to show up. Facebook operates on West Shore time, so expect your e-mail to get here accordingly within three to five business days.
Technique 3: Submitting an Allure for a Handicapped Account
1. Open the Disabled Facebook Account page. If your account hasn't been disabled (or isn't currently impaired), you will not have the ability to submit an allure.
2. Click the "submit an appeal" link. This is toward all-time low of the page's paragraph alongside the "If you think your account was disabled by mistake" line.
3. Enter your Facebook e-mail address. You could also use a contact number below.
4. Enter your full name. Make certain the name provided here directly matches the name on your account.
5. Click Choose Files. You'll additionally have to publish a picture of an ID-- be it a motorist's license, a permit, or a passport photo.
- If you do not have a picture of your ID available, take one now as well as send it to on your own via email so you can download it to your desktop.
6. Click a file location. As an example, you could click Desktop below.
7. Click your ID image. This will post it to the Facebook type.
8. Kind information into the "Additional Info" box. This is the space where you can justify the resurgence of your account. Think about consisting of information like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will certainly send your form to Facebook for testimonial. Please note that you may not obtain a reaction for several days.
- If you don't obtain a response within a week, try resubmitting your kind.
Technique 4: Recovering Your Password
1. Open the Facebook website.
2. Click "Forgot Account?". This choice is under the "Password" field in the top right corner of your screen.
3. Key in your name, email address, or phone number. Make sure you could access whichever platform you decide to choose.
4. Struck Enter.
5. Click Continue.
6. Examine your preferred medium of interaction for a code. As an example, if you noted your phone number, you need to get a message with a code.
- If you select e-mail, check your Spam folder.
7. Type your code right into the "Enter Code" area.
8. Click Continue.
9. Click Continue once again. You can additionally choose to log out of your account on all tools if you believe your account has been maliciously appropriated.
10. Enter a brand-new password.
11. Click Continue. Your password has successfully been reset throughout all Facebook systems (e.g., mobile as well as desktop computer alike).