How I Contact Facebook
Method 1: Utilizing Facebook Resources
1. Open the Facebook Help Center page. If you aren't currently logged right into Facebook, you'll need click the Log In switch in the top right edge of the page to enter your Facebook email address and also password.
2. Testimonial the choices toolbar. This goes to the top of the display, straight beneath the search bar-- you'll need to drag your mouse cursor over each alternative to view its subsections. Your alternatives consist of the following:
- Utilizing Facebook - This area of the Help Center covers basic Facebook capability, including how-tos on friending, messaging, and also account creation.
- Handling Your Account - Covers things such as your login and also your account settings.
- Personal privacy as well as Security - Addresses account protection, unfriending people, as well as hacked/fake accounts.
- Plans and also Reporting - Covers standard reporting (abuse, spam, and so on) along with managing a deceases individual's Facebook account as well as reporting hacked or phony accounts.
- You could likewise look into the "Questions You May Have" and also "Popular Topics" sections on this page, because they cover common problems as well as grievances.
3. Select a pertinent section. For example, if you're having an issue with an impostor account, you would certainly select the "Privacy and Safety" area then click Hacked and Fake Accounts.
4. Review added choices. In maintaining with the impostor account instance, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will certainly raise a series of actions that describe the best ways to correct your circumstance.
- As an example, Facebook advises handling an impostor account by going to the account's account page, clicking ..., as well as clicking Report, after that complying with the on-screen instructions.
5. Utilize the search bar to expedite your procedure. To do this, simply click the search bar on top of the Help Center page - it will say something like "Hi (Your Name), how can we help?" - and also enter a few words connected to your problem. You ought to see numerous suggestions pop up in a drop-down menu listed below the search bar.
- For example, you might key in "impostor account", then click the "How do I report an account for impersonation?" outcome.
- The search bar here only links to Facebook's pre-written write-ups-- if you're seeking a response to a details issue not covered in the Help Center, avoid ahead to the Neighborhood page.
6. Open the Ads Help Center page. If your business or page is having problems with ads, your questions are generally dealt with in this area.
- To explore advertising, you'll wish to click Creating Ads or Managing Ads.
- For issues with marketing, you'll should click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. See the Facebook Community page. If you can not discover your current problem listed anywhere in the Help Center, your best bet is to search for it in the community forums below.
- You'll see a search bar on top of this page-- you could seek out subjects (e.g., handicapped accounts) from here.
Approach 2: Submitting an Issue using the Bbb
1. Open up Facebook's Better Business Bureau page.
2. Scroll down and click Submit a Complaint. This gets on the reduced ideal side of the website beside the Submit a Review button.
3. Click Click Here to File a Complaint. This is beneath the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Submit the Credentials Questions type. Right here, you'll should click the "Yes" or "No" checkbox for each and every of the following questions:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You can additionally click Clear & Start Over to start filling in the type once again.
6. Click Proceed. If you want to transform the language of the list below types, you need to initially click the "Select Language" bar in the leading left corner of the screen then click your favored language.
7. Complete the complaint form. This will certainly vary from one person to another based on one's personal information and the nature of one's problem, but make certain to be as thorough as possible when filling in this type. You must include all the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and click Submit Complaint.
9. Wait on an e-mail to show up. Facebook operates on West Coastline time, so anticipate your email to arrive appropriately within three to 5 organisation days.
Approach 3: Sending a Charm for an Impaired Account
1. Open the Disabled Facebook Account page. If your account hasn't been handicapped (or isn't really presently disabled), you will not have the ability to submit an appeal.
2. Click the "submit an appeal" web link. This is toward all-time low of the page's paragraph alongside the "If you think your account was disabled by mistake" line.
3. Enter your Facebook e-mail address. You can also use a telephone number here.
4. Type in your complete name. Make certain the name provided below directly matches the name on your account.
5. Click Choose Files. You'll also should submit a picture of an ID-- be it a vehicle driver's certificate, a license, or a passport photo.
- If you do not have an image of your ID readily available, take one currently as well as send it to yourself via email so you could download it to your desktop.
6. Click on a file location. For example, you may click Desktop right here.
7. Click your ID photo. This will certainly submit it to the Facebook form.
8. Kind details into the "Additional Info" box. This is the space where you can validate the reactivation of your account. Take into consideration consisting of details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will certainly send your kind to Facebook for testimonial. Please keep in mind that you may not receive a response for a number of days.
- If you do not receive an action within a week, attempt resubmitting your type.
Method 4: Recovering Your Password
1. Open the Facebook website.
2. Click "Forgot Account?". This alternative is under the "Password" area in the leading right corner of your display.
3. Type in your name, email address, or phone number. Make certain you could access whichever platform you prefer to choose.
4. Hit Enter.
5. Click Continue.
6. Check your selected tool of communication for a code. For instance, if you detailed your contact number, you should get a text with a code.
- If you choose e-mail, examine your Spam folder.
7. Kind your code into the "Enter Code" area.
8. Click Continue.
9. Click Continue again. You could also decide to log out of your account on all tools if you believe your account has actually been maliciously appropriated.
10. Key in a new password.
11. Click Continue. Your password has actually successfully been reset throughout all Facebook platforms (e.g., mobile and desktop alike).