How to Contact Facebook Support by Phone
Approach 1: Using Facebook Resources
1. Open the Facebook Help Center webpage. If you aren't already logged right into Facebook, you'll need click the Log In button in the top right edge of the page to enter your Facebook email address and password.
2. Evaluation the options toolbar. This goes to the top of the screen, directly beneath the search bar-- you'll should drag your mouse arrow over each alternative to see its subsections. Your alternatives include the following:
- Utilizing Facebook - This section of the Help Center covers fundamental Facebook functionality, consisting of how-tos on friending, messaging, as well as account production.
- Managing Your Account - Covers products such as your login as well as your account setups.
- Privacy and Security - Addresses account safety and security, unfriending people, and hacked/fake accounts.
- Plans as well as Reporting - Covers basic reporting (misuse, spam, and so on) in addition to dealing with a deceases individual's Facebook account and reporting hacked or phony accounts.
- You can also check out the "Questions You May Have" and also "Popular Topics" sections on this page, given that they cover common problems and complaints.
3. Select a pertinent section. As an example, if you're having a problem with an impostor account, you 'd select the "Privacy and Safety" section then click Hacked and Fake Accounts.
4. Testimonial extra alternatives. In maintaining with the impostor account instance, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will certainly raise a series of steps that explain the best ways to correct your scenario.
- For instance, Facebook suggests taking care of an impostor account by going to the account's account page, clicking ..., and clicking Report, after that adhering to the on-screen guidelines.
5. Use the search bar to accelerate your process. To do this, merely click on the search bar on top of the Help Center page - it will say something like "Hi (Your Name), how can we help?" - as well as enter a couple of words related to your complaint. You need to see numerous suggestions pop up in a drop-down menu listed below the search bar.
- As an example, you might type in "impostor account", then click the "How do I report an account for impersonation?" result.
- The search bar below just connect to Facebook's pre-written articles-- if you're looking for a solution to a details problem not covered in the Help Center, skip in advance to the Neighborhood page.
6. Open Up the Ads Help Center page. If your service or page is having concerns with advertisements, your inquiries are typically attended to in this section.
- To delve into advertising, you'll wish to click Creating Ads or Managing Ads.
- For problems with advertising, you'll should click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Check Out the Facebook Community page. If you can't locate your present trouble provided throughout the Help Center, your best option is to seek it in the community forums below.
- You'll see a search bar at the top of this page-- you could search for subjects (e.g., disabled accounts) from here.
Approach 2: Submitting a Complaint through the Bbb
1. Open up Facebook's Bbb page.
2. Scroll down as well as click Submit a Complaint. This is on the reduced appropriate side of the page alongside the Submit a Review switch.
3. Click Click Here to File a Complaint. This is beneath the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Fill out the Credentials Questions kind. Below, you'll need to click the "Yes" or "No" checkbox for each and every of the adhering to questions:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You can also click Clear & Start Over to begin filling in the type once more.
6. Click Proceed. If you wish to transform the language of the following forms, you have to first click the "Select Language" bar in the leading left corner of the screen and afterwards click your favored language.
7. Fill out the problem kind. This will differ from one person to another based on one's individual info as well as the nature of one's grievance, but make certain to be as thorough as feasible when filling out this type. You must consist of all the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and also click Submit Complaint.
9. Wait on an email to show up. Facebook operates West Shore time, so anticipate your e-mail to get here as necessary within three to five company days.
Approach 3: Sending a Charm for an Impaired Account
1. Open the Disabled Facebook Account page. If your account hasn't been handicapped (or isn't really currently handicapped), you won't be able to submit a charm.
2. Click the "submit an appeal" web link. This is toward the bottom of the page's paragraph beside the "If you think your account was disabled by mistake" line.
3. Enter your Facebook e-mail address. You can also make use of a telephone number below.
4. Type in your complete name. Make certain the name noted below directly matches the name on your account.
5. Click Choose Files. You'll additionally have to submit an image of an ID-- be it a driver's permit, a license, or a passport photo.
- If you don't have an image of your ID offered, take one now and also send it to yourself using e-mail so you can download it to your desktop computer.
6. Click on a file location. For instance, you could click Desktop below.
7. Click your ID photo. This will certainly upload it to the Facebook kind.
8. Kind details into the "Additional Info" box. This is the area where you can justify the reactivation of your account. Take into consideration including information like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your kind to Facebook for review. Please keep in mind that you may not receive an action for numerous days.
- If you do not obtain a feedback within a week, attempt resubmitting your type.
Technique 4: Recovering Your Password
1. Open the Facebook website.
2. Click "Forgot Account?". This choice is under the "Password" area in the top right corner of your display.
3. Key in your name, email address, or telephone number. Ensure you can access whichever system you opt to opt for.
4. Hit Enter.
5. Click Continue.
6. Examine your chosen tool of communication for a code. For example, if you detailed your contact number, you need to obtain a text with a code.
- If you pick email, check your Spam folder.
7. Kind your code into the "Enter Code" area.
8. Click Continue.
9. Click Continue once more. You can additionally prefer to log out of your account on all devices if you believe your account has actually been maliciously appropriated.
10. Type in a brand-new password.
11. Click Continue. Your password has effectively been reset throughout all Facebook systems (e.g., mobile as well as desktop computer alike).