How Do I Contact Facebook Support
Method 1: Utilizing Facebook Resources
1. Open Up the Facebook Help Center webpage. If you aren't already logged into Facebook, you'll need click the Log In button in the top right corner of the page to enter your Facebook e-mail address and password.
2. Review the alternatives toolbar. This is at the top of the screen, straight underneath the search bar-- you'll should drag your mouse arrow over each option to see its subsections. Your options consist of the following:
- Utilizing Facebook - This area of the Help Center covers basic Facebook performance, including how-tos on friending, messaging, and also account creation.
- Handling Your Account - Covers items such as your login as well as your account settings.
- Personal privacy as well as Safety and security - Addresses account protection, unfriending individuals, and hacked/fake accounts.
- Plans and also Reporting - Covers basic coverage (abuse, spam, and so on) in addition to taking care of a deceases person's Facebook account and also reporting hacked or phony accounts.
- You can likewise check out the "Questions You May Have" and "Popular Topics" areas on this page, considering that they cover usual problems and also problems.
3. Select a relevant section. As an example, if you're having a problem with an impostor account, you would certainly pick the "Privacy and Safety" area then click Hacked and Fake Accounts.
4. Evaluation extra choices. In maintaining with the impostor account example, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will raise a series of steps that clarify how you can correct your scenario.
- For example, Facebook suggests handling an impostor account by mosting likely to the account's profile page, clicking ..., and clicking Report, after that following the on-screen directions.
5. Make use of the search bar to quicken your process. To do this, just click on the search bar on top of the Help Center page - it will state something like "Hi (Your Name), how can we help?" - as well as type in a couple of words associated with your complaint. You need to see several ideas turn up in a drop-down menu below the search bar.
- For instance, you might enter "impostor account", after that click on the "How do I report an account for impersonation?" outcome.
- The search bar right here only connect to Facebook's pre-written posts-- if you're seeking an answer to a details issue not covered in the Help Center, avoid in advance to the Community page.
6. Open Up the Ads Help Center page. If your company or page is having issues with advertisements, your questions are typically dealt with in this section.
- To look into marketing, you'll wish to click Creating Ads or Managing Ads.
- For problems with advertising and marketing, you'll have to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. See the Facebook Community page. If you cannot discover your existing trouble detailed throughout the Help Center, your best option is to search for it in the community forums right here.
- You'll see a search bar on top of this page-- you can seek out topics (e.g., disabled accounts) from here.
Method 2: Sending a Grievance through the Better Business Bureau
1. Open up Facebook's Bbb page.
2. Scroll down as well as click Submit a Complaint. This is on the reduced right side of the webpage next to the Submit a Review switch.
3. Click Click Here to File a Complaint. This is underneath the "I am looking to resolve a dispute with a business" heading on the left side of the page.
4. Fill in the Certification Questions form. Below, you'll should click the "Yes" or "No" checkbox for every of the following inquiries:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You can additionally click Clear & Start Over to start filling out the type once more.
6. Click Proceed. If you intend to change the language of the list below forms, you must initially click the "Select Language" bar in the top left corner of the display and after that click your recommended language.
7. Complete the issue kind. This will certainly vary from one person to another based upon one's personal details and the nature of one's problem, yet make certain to be as detailed as possible when filling in this type. You must consist of all of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and click Submit Complaint.
9. Wait for an email to show up. Facebook operates West Coastline time, so anticipate your e-mail to show up accordingly within three to five business days.
Approach 3: Submitting a Charm for a Handicapped Account
1. Open the Disabled Facebook Account page. If your account hasn't been disabled (or isn't really presently disabled), you will not have the ability to submit a charm.
2. Click the "submit an appeal" web link. This is toward all-time low of the page's paragraph beside the "If you think your account was disabled by mistake" line.
3. Type in your Facebook email address. You could also make use of a contact number right here.
4. Key in your full name. Make sure the name provided below straight matches the name on your account.
5. Click Choose Files. You'll also need to publish a picture of an ID-- be it a vehicle driver's license, a license, or a passport photo.
- If you do not have a picture of your ID readily available, take one currently and send it to yourself using email so you could download it to your desktop.
6. Click on a file location. For instance, you could click Desktop right here.
7. Click your ID photo. This will certainly upload it to the Facebook kind.
8. Type details into the "Additional Info" box. This is the space where you could justify the resurgence of your account. Think about including details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your form to Facebook for testimonial. Please note that you might not receive an action for a number of days.
- If you do not obtain a feedback within a week, attempt resubmitting your form.
Approach 4: Recouping Your Password
1. Open the Facebook website.
2. Click "Forgot Account?". This alternative is beneath the "Password" field in the leading right corner of your display.
3. Type in your name, e-mail address, or contact number. Ensure you could access whichever platform you decide to select.
4. Hit Enter.
5. Click Continue.
6. Check your preferred medium of communication for a code. For instance, if you provided your phone number, you ought to get a message with a code.
- If you choose email, inspect your Spam folder.
7. Kind your code into the "Enter Code" field.
8. Click Continue.
9. Click Continue once more. You can also opt to log out of your account on all tools if you assume your account has been maliciously appropriated.
10. Enter a brand-new password.
11. Click Continue. Your password has successfully been reset across all Facebook systems (e.g., mobile as well as desktop alike).